All the facilities at the Cluc are in perfect condition. We have disinfected and cleaned everything, up to the last corner and we’ll keep doing so regularly, so you can have a worry free and comfortable stay. Below, you’ll find a detailed list of the new regulations that have been specified by the WHO and the Spanish health authorities.
We’ll need you to send us a photograph of your ID or Passport ( and of any accompanying people) to firstname.lastname@example.org or by Whatsapp to +34 638232715, so we can register your personal details. Thus, only a signature will be required upon your arrival.
We are disinfecting and constantly cleaning our facilities and the most essential places, such as: door knobs, switches, handrails, lifts and doors. Upon your arrival, we’ll take your temperature and will provide you with hand sanitiser. Remember that you will have to use a mask in the common areas or keep the safety distance of 1,5 m between other guests.
You will be able to open the door to your room safely. All the keys at the hotel are being sterilized constantly. You’ll also find the TV and air conditioner remote controls disinfected and inside a plastic bag. We’ll also be ventilating the room on a regular basis. We follow a strict cleaning protocol, using only accredited products to ensure a protected and clean room.
We’ve left the specified distance between tables. Breakfast will be served “a la carte” and by time slots, for you to enjoy them without any worries. Upon your arrival, we’ll ask you to specify your breakfast preferences.
We sweep and mop floors, disinfect work tables and kitchen utensils, clean packaging, keep all our products in our storeroom and always wear masks when working. Additionally, we only work with trustworthy suppliers who can guarantee both hygiene and safety.
The whole team at the Cluc are required to take their temperature daily and follow the regulatory requirements. We are at your complete disposal for anything you need, whenever you might need it during your stay.
Everything happening at the moment is as new to us as it is to you, but we’re excited to do our best to succeed in providing you with a safe, comfortable and enjoyable stay.
We are waiting for you.